NCFE CACHE LEVEL 2 CERTIFICATE IN CUSTOMER SERVICE FOR HEALTH AND SOCIAL CARE SETTINGS

The objectives of this qualification are to help learners:

  • develop an awareness of customer service in health and social care
  • understand how to communicate effectively in a health and social care setting
  • understand the needs of customers who access health and social care services
  • understand teamwork in health and social care settings.

More Courses available:

NCFE CACHE LEVEL 2 CERTIFICATE IN PRINCIPLES OF WORKING WITH INDIVIDUALS WITH LEARNING DISABILITIES

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NCFE LEVEL 3 CERTIFICATE IN ASSESSING VOCATIONAL ACHIEVEMENT

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NCFE CACHE LEVEL 3 CERTIFICATE IN PREPARING TO WORK IN ADULT SOCIAL CARE

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NCFE CACHE LEVEL 2 CERTIFICATE IN INFORMATION, ADVICE OR GUIDANCE

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